Frequently asked questions

We provide a comprehensive range of medical equipment including operating theatre equipment, endoscopes and laparoscopes, steam sterilizers, life support devices, radiology and ultrasound systems, baby care and NICU equipment, gynecology instruments, patient monitoring equipment, infusion and syringe pumps, diagnostic tools, dermatology equipment, orthopedic motors, and medical gas systems.

Yes, we offer comprehensive installation services for all the medical equipment we supply. Our experienced technical team ensures that installations are conducted efficiently and in accordance with industry standards, minimizing downtime for your facility.

We provide extensive after-sales support including staff training on equipment operation, scheduled preventive maintenance, on-call technical assistance, spare parts supply, and software updates. Our goal is to ensure optimal performance of your equipment throughout its entire lifecycle.

Yes, we offer demonstrations and trials of select equipment upon request. Our team can arrange on-site demonstrations at your facility or invite you to view equipment at our showroom in Tripoli.

Yes, we collaborate closely with our clients to provide tailored solutions that meet their specific operational and clinical needs. Whether you are setting up a new department or upgrading existing equipment, we can design a comprehensive package that fits your requirements and budget.

Absolutely. All our products meet stringent international quality and safety standards including CE marking and ISO certifications. We only partner with globally recognized manufacturers who maintain the highest quality control processes.

Yes, while our primary market is Libya, we do offer international shipping services. Please contact our sales team at info@medworldco.com for shipping details, delivery timelines, and logistics arrangements for your region.

We accept bank transfers and major credit cards. For large institutional orders, we can discuss flexible payment arrangements. Please contact our sales team for detailed payment terms and options.

You can request a quote by filling out the contact form on our website, sending an email to info@medworldco.com, calling us at +218915566355, or reaching us via WhatsApp. Our team typically responds within 24 hours with a detailed quotation.

Yes, all products come with manufacturer warranty coverage. Warranty periods vary by product and manufacturer. Our team will provide detailed warranty information with your quotation and ensure you have full support throughout the warranty period.

You can reach us through multiple channels: visit our Contact page to fill out an inquiry form, email us at info@medworldco.com or info@medworldco.com, call us at +218915566355, or message us on WhatsApp. Our team is available Saturday through Thursday, 9:00 AM to 5:00 PM.

Follow us on our social media platforms including Facebook and LinkedIn to stay informed about new product offerings, industry events, and company news. Our website is also regularly updated with the latest product announcements and healthcare industry developments.